FAQ

Bitspin365 Casino stopped operating on May 5, 2025. Since the site is closed, new registrations and new deposits are not available. Any references to promotions, cashier options, or account features are historical details from when the casino was active.

Yes. Before closure, Bitspin365 promoted a welcome offer that could include a free chip-style bonus, with the listed welcome bonus being a $100 Free Chip package (100% bonus, 30x playthrough, $50 cashout cap). The casino also previously ran multiple welcome variants in its broader promo lineup, including no-deposit options and first-deposit matches with different wagering rules.

Previously, yes. Two notable sign-up offers were advertised: Bitspin365’s no-deposit free chip promotion granted a $111 free chip automatically after registration, with 40x wagering on the bonus amount and a maximum cashout of $20. A separate no-deposit free spins offer provided 222 free spins, also with 40x wagering on winnings and a $20 maximum cashout. Both were designed to let players test slot play without funding first, but cashout limits were strict.

Historically, Bitspin365 featured multiple first-deposit match deals, each built for a different play style: A 150% “No Strings Attached” match bonus offered up to $3,000 with just 1x wagering on deposit plus bonus, but it required a $100 minimum deposit and excluded progressives and video poker from playthrough. There was also a 500% “High Value Boost” up to $10,000 with 40x wagering and eligibility limited to Rival Gaming non-progressive slots, paired with a 10x deposit maximum cashout. Another option was a 250% “Low Wagering Boost” up to $5,000 at 10x wagering, also capped at 10x the deposit for cashout. Terms and availability could vary by region, and some countries were excluded from specific promos.

When Bitspin365 was live, non-progressive slots typically counted 100% toward wagering requirements. Progressive slots and video poker were commonly excluded at 0% contribution, meaning they didn’t reduce playthrough at all. Several table games and live dealer titles were also excluded from wagering for many deposit coupon-style offers, including roulette, baccarat, craps, and blackjack variants like Pontoon. If you were chasing bonus clearance speed, slots were usually the only reliable path.

Bonuses were generally sticky (non-cashable). That meant bonus funds were intended for wagering and could not be withdrawn directly. In practice, the casino would deduct the bonus amount before processing a withdrawal, so the withdrawable portion depended on how your balance was structured and whether requirements were met.

Max cashout depended on the bonus type: No-deposit free chip and free spins promos were typically capped at $20. Some free spin coupon winnings were capped at $50 unless otherwise stated. Deposit matches could be uncapped (as with the 150% low-playthrough offer) or limited (commonly 10x the deposit for the 500% and 250% packages). Comp Point redemptions were also generally capped at 10x the redeemed amount.

Usually not. The policy was one promotion at a time unless explicitly stated otherwise. The welcome offer was also limited to one per new account, with additional limits tied to household, IP address, device, and payment details to prevent duplicate claims.

Yes. Players could earn 1 Comp Point per $1 wagered on eligible games, then redeem points at a rate of 1,000 points per $1 in playable funds. Redemptions came with requirements - typically 10x playthrough on the redeemed amount - and winnings were capped at 10x the redeemed value. Comp Points were usually earned through real-money play, not bonus funds.

While the casino was active, Bitspin365 listed several popular deposit options, including Apple Pay, Google Pay, PayPal, Visa, MasterCard, and crypto options such as Bitcoin (BTC) and Litecoin (LTC). Availability could vary by location and processing rules at the time.

Historically, Bitspin365 supported USD alongside crypto balances, including Bitcoin and Litecoin. Currency options could depend on the cashier setup and the player’s region.

A few key rules were commonly referenced in the casino’s terms: There was typically a minimum withdrawal amount of $50, and players were limited to one withdrawal per day per account, device, or IP. Bonus conditions could also affect how much of a balance was eligible to cash out, especially for no-deposit promos and deposit bonuses with maximum cashout limits.

Refund requests were required within 24 hours of the transaction under the prior policy. Before a refund could be processed, bonuses and winnings tied to the deposit were typically deducted.

Before closure, Bitspin365 offered support via live chat and email. The listed support email was support@bitspin365.com. An on-site FAQ section was also indicated as available.

Bitspin365 previously listed a multi-studio lineup that included Arrow's Edge, Betsoft, Bgaming (Softswiss), Dragon Gaming, Fresh Deck, Qora, and Rival Gaming. Game availability could vary based on region and the casino’s catalog at the time.

No tournaments and no jackpots were indicated for Bitspin365 in the available brand details. The focus leaned more toward standard slot catalogs, bonus promotions, and comp-style rewards.

Several promotions carried country restrictions. Historically, the no-deposit offers listed exclusions across multiple regions (including the United Kingdom, the Netherlands, and others), and some first-deposit boosts had their own separate restricted-country list. If a player’s location was restricted, bonus eligibility could be removed and promo winnings could be voided under the stated terms.